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Anyone Having Trouble Accessing "bonus" Web Content?

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#41 whirlygirl   User is offline

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Posted 19 June 2010 - 4:52 PM

Although Errol has a lot of influence here, I really don't think it's a good idea to inundate him with emails/messages. Tom visited this thread and knew there were problems - so I'm fairly certain all who are in the Chemical crew are aware of the persisting issues and the frustration and disappointment. The Chems do right by their fans as they always do, but it seems like these issues aren't an easy and quick fix and will need a bit of time to sort out.

I really hope these problems get sorted soon!
be kind, for everyone you meet is fighting a hard battle

#42 Champiness

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Posted 19 June 2010 - 5:31 PM

Sorry to say this twice, but they seem to emphasize that you can access the bonus content if you purchased it on iTunes. So how do you?

#43 The bloke off the internet   User is offline

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Posted 19 June 2010 - 6:40 PM

View Postchemdup, on 19 June 2010 - 04:01 PM, said:

my card from the vinyl copy was in the left hand pocket with the record. try checking both sides if you havent. they arent just in the getefold.


Already done. I did it as soon as I opened it. I checked so much that even the separation between the two sides of the sleeve opened. And to tell you the truth, I went to a disc store last thursday, and I asked a seller to open a random copy of the vinyl edition in front of me, in order to check if the card was inside. And there was no card inside (but there was the sticker on the cover).
By the way, you're the only one who got a card for the moment, so could you please show us a photo of it ?


View Postwhirlygirl, on 19 June 2010 - 06:52 PM, said:

Although Errol has a lot of influence here, I really don't think it's a good idea to inundate him with emails/messages.


Actually, I didn't contact him. He contacted me (after he saw my desperattion message on the Chems facebook page) and told me that he'll try to find a solution for me, because he thought that I was the only one not to have had the card. But as you can see, I'm not.
So I recommended people to contact him just in order to let him know about that fail.
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View Postinchemwetrust, on 12 August 2011 - 11:00 AM, said:

For those who haven't seen them, I only have one thing to say.....Ha Ha!

View PostThePumisher, on 04 September 2013 - 10:01 AM, said:

i didn't wear pants at home ;)

#44 whirlygirl   User is offline

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Posted 19 June 2010 - 6:48 PM

Ah, OK.

I just didn't think it would be good to have a ton of peeps blasting him with mssgs.

That was really, really sweet of him to contact you! :)

#45 chemdup   User is offline

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Posted 19 June 2010 - 6:53 PM

errols a cool guy...ive no doubt him and the boys are well on the case! dont forget, we have people who actually care about the interwebs here!!! lol
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#46 JacksRevenge   User is offline

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Posted 19 June 2010 - 6:58 PM

am i missing something here.
Maboul: you've bought both the vinyl n deluxe edition cd - you've got all the songs on you - why the desperation to download mp3s?
Like said, am sure someone will fix this sooner or later.
folks who've bought vinyl only certainly have a genuine right to be upset though, but brothers' gonna work it out. ;)
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#47 chemdup   User is offline

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Posted 19 June 2010 - 7:17 PM

if you have the physical cd just import it into iTunes. simple! you dont need the card at all!
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Defined a little more formally, "escape velocity" is the initial speed required to go from an initial point in a gravitational potential field to infinity with a residual velocity of zero, with all speeds and velocities measured with respect to the field


#48 mx/   User is offline

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Posted 19 June 2010 - 7:25 PM

View PostJacksRevenge, on 19 June 2010 - 01:58 PM, said:

am i missing something here.
Maboul: you've bought both the vinyl n deluxe edition cd - you've got all the songs on you - why the desperation to download mp3s?
Like said, am sure someone will fix this sooner or later.
folks who've bought vinyl only certainly have a genuine right to be upset though, but brothers' gonna work it out. ;)


Unmixed version of Further?

#49 JacksRevenge   User is offline

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Posted 19 June 2010 - 7:44 PM

mx -it's not up yet.
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#50 The bloke off the internet   User is offline

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Posted 19 June 2010 - 8:59 PM

View PostJacksRevenge, on 19 June 2010 - 08:58 PM, said:

am i missing something here.
Maboul: you've bought both the vinyl n deluxe edition cd - you've got all the songs on you - why the desperation to download mp3s?

View Postchemdup, on 19 June 2010 - 09:17 PM, said:

if you have the physical cd just import it into iTunes. simple! you dont need the card at all!


That's because I simply don't know what that bonus content is (the sticker just says "free mp3's and bonus content"). Maybe I could have accessed bonuses like unmixed version of Further or even bonus tracks.
Btw, could you post a picture of the bonus card please ? I'd like to know what it looks like !
Roses are red
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View Postinchemwetrust, on 12 August 2011 - 11:00 AM, said:

For those who haven't seen them, I only have one thing to say.....Ha Ha!

View PostThePumisher, on 04 September 2013 - 10:01 AM, said:

i didn't wear pants at home ;)

#51 chemdup   User is offline

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Posted 19 June 2010 - 9:24 PM

ill post a pic later if i can move! :P

if you have loaded the cd onto iTunes and gone through the website, filling in all your details then you are entered into the golden ticket comp. you then are directed to be able to download the mp3's of the album individually .

thats all the bonus content is!
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Your love keeps lifting me...

Defined a little more formally, "escape velocity" is the initial speed required to go from an initial point in a gravitational potential field to infinity with a residual velocity of zero, with all speeds and velocities measured with respect to the field


#52 Kosek   User is offline

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Posted 19 June 2010 - 9:36 PM

so you need to have itunes to acces bonus content? oh c'mon
I don't even have Mac or Windows. I'm using Ubuntu and there's no way to run Itunes here.

Anyway i'll try to access it maybe from a friends computer if they'll make the unmixed versions available (or some other bonuses)

#53 Joslyn   User is offline

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Posted 19 June 2010 - 9:54 PM

No if you just put your cd in your pc and you van get to the bonus content.
I have trouble getting to the content using iTunes. Haven't downloaded it (yet, 22nd) but got my cd saved in iTunes, bonus site can't find it.

#54 Champiness

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Posted 19 June 2010 - 10:28 PM

View Postkosek, on 19 June 2010 - 05:36 PM, said:

so you need to have itunes to acces bonus content? oh c'mon


See? So how do you access it through iTunes?

#55 The bloke off the internet   User is offline

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Posted 19 June 2010 - 10:34 PM

View Postchemdup, on 19 June 2010 - 11:24 PM, said:

if you have loaded the cd onto iTunes and gone through the website, filling in all your details then you are entered into the golden ticket comp. you then are directed to be able to download the mp3's of the album individually .

thats all the bonus content is!


OK, but I can't enter the golden ticket competition cause I'm neither british nor irish.
Roses are red
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And I will rape
Each one of you

View Postinchemwetrust, on 12 August 2011 - 11:00 AM, said:

For those who haven't seen them, I only have one thing to say.....Ha Ha!

View PostThePumisher, on 04 September 2013 - 10:01 AM, said:

i didn't wear pants at home ;)

#56 chemdup   User is offline

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Posted 19 June 2010 - 11:00 PM

View PostMaboul59, on 19 June 2010 - 10:34 PM, said:

OK, but I can't enter the golden ticket competition cause I'm neither british nor irish.


well then you're sol! :P
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Your love keeps lifting me...

Defined a little more formally, "escape velocity" is the initial speed required to go from an initial point in a gravitational potential field to infinity with a residual velocity of zero, with all speeds and velocities measured with respect to the field


#57 Ben_j   User is online

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Posted 19 June 2010 - 11:38 PM

View Postmx/, on 19 June 2010 - 09:25 PM, said:

Unmixed version of Further?

No, it's the exact same tracks... In 160kbps... How is that alternate ?


View Postchemdup, on 19 June 2010 - 09:17 PM, said:

if you have the physical cd just import it into iTunes. simple! you dont need the card at all!



No need, I had it in my CD drive and there was some kind of widget that checked that.

#58 Krystal Rae   User is offline

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Posted 20 June 2010 - 1:45 PM

I don't know but there seems to be a lot of confusion on how you can access the website. All the Australian CD/DVD's only have a sticker on the front informing you which site to go to for the bonus content (no putting in the CD then the site coming up), you have to then enter in the competition to go any further(even though I'm not from the UK or Ireland), it will then ask you to verify your purchase as either CD/DVD, Itunes or Vinyl (which requires a special code).

Did other countries get this sticker or did they have to put in the CD to actually find the website first?
its a little early but thanks anyway

#59 Ben_j   User is online

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Posted 20 June 2010 - 2:24 PM

View Postkwiddle, on 20 June 2010 - 03:45 PM, said:

I don't know but there seems to be a lot of confusion on how you can access the website. All the Australian CD/DVD's only have a sticker on the front informing you which site to go to for the bonus content (no putting in the CD then the site coming up), you have to then enter in the competition to go any further(even though I'm not from the UK or Ireland), it will then ask you to verify your purchase as either CD/DVD, Itunes or Vinyl (which requires a special code).

Did other countries get this sticker or did they have to put in the CD to actually find the website first?

I don't remember what was on the sticker :/ But anyway you can enter the competition even if you're not from the UK, there's no verification. If I ever win, I'll just give the adress of someone I trust in the UK and have him send the iPad :)

#60 JacksRevenge   User is offline

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Posted 20 June 2010 - 3:14 PM

i don't see why anything should be wrong with that - should be open to all of us.
Kwiddle - no, if u have the cd you just visit the bonus section on the website and do the same procedure you're talking about. I couldn't do it yet as on Snow Leopard - the window that pops up to proceed further just freezes - I've shared this problem before on the page before - hope someone will see these problems and find a way for all of us access soon.
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