Anyone still waiting for there tkts from seetickets.com for the Cmden Roundhouse show. Im still waiting and the website has been down since yesterday and the phoneline just comes up as engaged. Go through Wayahead the parent company and no one is picking up. What the fuck.............

i ordered mine directly from roundhouse website and got them aaaaaages ago.. :-S

I'm still waiting for my tickets - I phoned them the other day and they said they should be going out in the mail soon. This is a real problem for me as I am away for the 5 days before the event and have got a train ticket to come back. If they don't arrive by tomorrow I'm going to phone them again.

Oh yeah, the other thing was I just KEPT phoning the line every 2 mins for 15 mins and eventually got through (onto hold). This review - http://www.ciao.co.u..._Review_5618149 - is making me very nervous though. I will be REALLY UNBELIEVABLY fed up if the tickets don't arrive - as I said I booked train tickets costing £80 to get to the gig...

Ive waited before for quite a while for tkts from them but they have always turned up in time. But its the fact if your out and they leave a card. They use a shit company called SMS where a lot of people assume they use the Royal Mail. You have to ring them to arrange redelivery and its a 10 hour window for redilivery. Dont whatever you do rebook your redelivery through the website it nevers arrives on the day you pick. They say they use them as they are more reliable then Royal Mail but thats bollocks. They use them cause they are half the price but still charge the same for delivery. Seetickets up until a couple of years ago were really reliable, now they are just shite. Still cant get through. Website still down. Im coming down from Middlesbrough for this gig and ive spent big on train and hotel.

Great. Now I'm even more worried. Fortunately I am in all this week so as long as it does arrive before 5 days beforehand I will actually be here to sign. Just wish they'd get on with it :(

Keep me informed if you get through.

OK

Just got through to the seetickets theatre booking line and the woman on the line said that the website has been down because of people trying to get tickets for the Championship playoff game. She gave me an alternate number which turned out to be the Derby County ticket booking line. So maybe in a day or two the website and phoneline might be up again.

I just got through (instead of engaged tone) to the order enquiry line and announcement said "all lines are busy - this call will now disconnect"

Gonna keep trying and then move onto the management to complain.

In case the site is down here are all their contact numbers:

HOW TO CONTACT US

To contact us about an existing order, please use the contact details below:

If you have booked online or by phone for a non West End theatre event, please contact

0871 230 0010

customerservices@seetickets.com

If you booked by phone specifically for West End Theatre, please contact

0870 895 5505

theatrecustomers@seetickets.com

TELL US WHAT YOU THINK

If you've got any ideas or suggestions about how we can improve our service we'd like to hear them, so use this page to tell us what you think about See. You can write to See in general or you can contact some of the team directly.

feedback@seetickets.com - use this email for pretty much anything you want to tell us.

For specific queries or questions, the team can be contacted on:

Nick Blackburn Nick is our managing director 020 7850 8100

Rob Wilmshurst Rob is chief operating officer and in charge of See's online ticketing system 0115 912 9000

Karen Southerton Karen is our finance director 020 7850 8100

Rebekah Macleary Rebekah is our head of marketing and all-round expert on the theatre 020 7850 8100

One last (and very important) thing - if you want to find out where your tickets are then use our ticket tracker. Delighted though Nick, Rob, Rebekah and Karen are to hear from you, they can't help with specific queries about tickets.

ok.. i'm on hold!

:>

I think that the word will spread that alla the match tickets will be sold out now and then eventually normal service will be reumed so we can get through to speak to someone.

The least they culd do would be to have some decent hold music - Block Rockin' Beats for example!

Ok - I got through and I changed the arrangements so that I can collect them at the venue :)

M

What number did you use?

I hammered 0871 220 0260 until I got through and then insisted that there was no way I would be able to get the tickets later than Friday, said it was pretty rubbish considering that I booked in march - he then went on about how the promoters don't print the tickets until late in the day, blah blah, I said "well I need some other means of getting the tickets" and he suggested collection - tada! BUT! I forgot to ask when I can collect - I assume that on the night might be a bit late? If you get through can you ask - I'm trying to call back :/

Just phoned Roundhouse - they say you can collect from the box office until the show starts (the Chems, not support apparently but he said ger there early just in case) - but you have to get SeeTickets to arrange for collection. Hope it helps!

Enter that number on www.saynoto0870.com and you will get some landline alternatives including seetickets.com head office. I have to go to work in a bit, Ill try later from work.

I wish you luck getting it sorted out - really hope they sort it out - this ticket collection better work :S

Oh, one more piece of info - he said the tickets are being sent out at the end of this week.

I'm keeping my fingers crossed for you guys. How nerve wracking to have booked your tickets and you're left hanging. I'm sure the universe will have its way of working itself out and you guys will be right as rain for Roundhouse.

*throws good luck from California 2 UK*